This privacy statement discloses the privacy and
security practices for the Gourmet Food Mall website.
Questions regarding this statement should be
directed to:
GourmetFoodMall.com, Inc.
3445 N. Causeway Blvd., Suite 1001
Metairie, Louisiana 70002
By Web:
Click Here
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Information
Collection and Use
Gourmet Food Mall, the owner and
operator of Gourmet Food Mall is the sole owner of the information collected
on this site. We will not sell, share, or rent this information to others in
ways different from what is disclosed in this statement. Gourmet Food Mall,
home of great gourmet food, gift baskets, specialty food, and gourmet
products, collects information from our users at several different points on
our website. Information is collected when you:
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Register
- Place
an order
- Make
changes or additions to your account settings
- Use
our Shopping Services
- Enter
site contests, such as sweepstakes
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Participate in a site survey
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Use our customer service and feedback links to communicate with us
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Registration
To make a purchase, you must
first register with us. When filling out our registration form you are
required to give your contact information (such as name, street address, and
email address). Your registration information becomes part of your personal
account, which you can access by selecting the
My Account tab on the top navigation bar of
our site.
During registration, you are given the
opportunity to receive information and offers from Gourmet Food Mall, home
of great gourmet food, gift baskets, specialty food, and gourmet products.
Selecting to receive offers from Gourmet Food Mall, home of great gourmet
food, gift baskets, specialty food, and gourmet products, lets us know that
you would like to occasionally receive email updates about new features on
our site and special offers we think will interest you.
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Placing an
Order
We request information from you
in our checkout area when you place orders with any of the merchants on our
site. During checkout you must provide your credit card number and shipping
address information. Please note that Gourmet Food Mall, home of great
gourmet food, gift baskets, specialty food, and gourmet products, does not
store your credit card information. After the checkout process is
complete, your purchase information is securely forwarded to the merchant
you have made the purchase with. They will use this information so they can
fulfill your order and contact you if they have questions regarding your
order. We do not forward your My Account privacy settings or any other
personal information to the merchant.
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My Account
The personal information you
enter during registration and/or during checkout are stored in your personal
account area, also known as My Account. You can access My Account to add or
change information, including changing your privacy settings, by entering
the email address you used when you registered and the password you created.
You also have the ability to add new billing or shipping information to My
Account when placing an order. If you decide to change your privacy options
later, you can do so by changing them not only in My Account but also by
emailing us, phoning us, or writing us, using the contact information
provided above.
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Address
Book
Your Address Book is the area in
My Account where the billing address you enter during registration is
stored. After registration, you also have the option to change billing and
shipping addresses. You can do this by going directly to My Account, or by
entering a new shipping address when placing an order. Shipping addresses
are used solely for the purpose of fulfilling your orders, and will not be
used for any marketing purposes by Gourmet Food Mall, home of great gourmet
food, gift baskets, specialty food, and gourmet products,.
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Shopping/Gift Services
Gourmet Food Mall, home of great
gourmet food, gift baskets, specialty food, and gourmet products, provides
you with a number of Shopping and Gift services. Some of these require
personal information in order to carry out the given task. These services
only require the minimal amount of information necessary to carry out the
task at hand and nothing more. Although we do store this information in our
database for tracking purposes, we make no other use of it beyond which it
was intended.
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Contests
In order to participate in Gourmet Food Mall, home of great gourmet food,
gift baskets, specialty food, and gourmet products, sponsored contests or
sweepstakes you will be required to provide us some information.
Participation in these contests is completely voluntary and you have a
choice whether or not to disclose this information. You also have the option
not to have the information you give us distributed to other third parties
not specifically involved with the promotion. Information requested may
include contact information (such as name, email address and shipping
address), and demographic information (such as zip code, age level). Contact
information will be used to notify the winners and award prizes. A third
party may manage contests and this third party is not allowed to use the
information you supply us for any other purpose except to manage the
contest. Prizes are provided directly from Gourmet Food Mall, home of great
gourmet food, gift baskets, specialty food, and gourmet products, unless the
contest is being sponsored by a merchant or other specified third party. In
this case, the prize will be awarded by the merchant or third party and the
information you provide will be shared with them.
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Surveys
From time to time our site
requests information from you via surveys. Participation in a survey is
completely voluntary and you have a choice whether or not to disclose this
information. Information requested may include contact information (such as
name and email address), and demographic information (such as zip code, age
level). Survey information will be used for purposes of monitoring or
improving the use and customer satisfaction of our site.
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Customer
Service / Feedback Links
Gourmet Food Mall, home of great
gourmet food, gift baskets, specialty food, and gourmet products, uses an
email link located in several areas on our site to allow you to contact us
directly with any questions or comments you may have. We read every message
and do our best to reply within 24 hours. The information you provide in
these emails is used to respond directly to your questions or comments you
may have.
Our "contact us" link also allows you to give
us feedback about our site and make suggestions on what we can do to improve
it. We read every message sent in. We may file your comments to improve the
site, or review and discard the information. We do not use the email address
you supply us for any marketing purposes.
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Sharing
If you have agreed to receive specific offers from our merchants, we will
provide them your contact information when we forward your order or
information request to them. They will then include you on their mailing
list.
If you have agreed to receive offers from
third-party marketing partners or respond to a specific marketing partner
request, the personal information from our records will not be shared, only
the information that you choose to provide the third-party will be shared.
This information may be combined may be used by them to bring you offers of
interest. If you prefer that your name and address not be shared with these
third parties, do not select these options when you respond to a third party
request.
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Postal
Address Info
If you have agreed to receive offers from Gourmet Food Mall, home of great
gourmet food, gift baskets, specialty food, and gourmet products, on topics
or categories of interest, we will not provide your name, postal address, or
your email address to any company whose products you may find of interest.
From time to time you may receive direct mail from Gourmet Food Mall, home
of great gourmet food, gift baskets, specialty food, and gourmet products,
merchants or marketing partners for products or services that may be of
interest to you based on your My Account settings. These companies will
contract with Gourmet Food Mall, home of great gourmet food, gift baskets,
specialty food, and gourmet products, for us to send these solicitations to
you. If you respond directly to a merchant or marketing partner then only
that company may collect the information that you provide directly.
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Opt Out
Gourmet Food Mall, home of great
gourmet food, gift baskets, specialty food, and gourmet products, gives you
the option to opt out from receiving offers from us and/or the merchants
that you've made purchases from on our site. You can opt out by de-selecting
"Yes, send me offers from Gourmet Food Mall" and "Yes, send me offers from
merchants that interest me." You can do this during the registration process
or by going to the privacy settings in your account area (My Account) after
you've registered. You can also opt out by e-mailing us, phoning us or
writing us, using the contact information provided above. Additionally, if
you have previously agreed to receive offers from our merchants and
marketing partners, and would like to discontinue receiving these offers,
you can do so by following the simple opt out procedures they provide in the
email or contacting them directly.
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Security
Our website takes every
precaution to protect your information. When you submit sensitive
information, that information is protected both online and offline. Website
security is reviewed regularly to ensure we are up to date with industry
standards and technology.
Whether you're requesting information or
making a purchase, we want you to feel safe and secure while visiting
Gourmet Food Mall, home of great gourmet food, gift baskets, specialty food,
and gourmet products,. You can feel confident making purchases from Gourmet
Food Mall, home of great gourmet food, gift baskets, specialty food, and
gourmet products, merchants. To ensure that your credit card information is
even more secure, we use our secure transmission (SSL) when you give us your
credit card information. We encrypt all credit card information and do not
store it on any Gourmet Food Mall, home of great gourmet food, gift baskets,
specialty food, and gourmet products,.
Internally, Gourmet Food Mall, home of great
gourmet food, gift baskets, specialty food, and gourmet products, takes
extra caution to limit access to customers' information. Only a few
individuals within the company are given degrees of access to customers'
personal information according to job function and necessity. Access is
granted to these employees through special passwords. All employees are kept
up to date on our security and privacy practices.
For more information please refer to our
Safe Shopping
Guarantee.
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Cookies
Gourmet Food Mall, home of great
gourmet food, gift baskets, specialty food, and gourmet products, may set
and access cookies on your computer. Cookies allow you to take full
advantage of Gourmet Food Mall's many features. Cookies allow us to
customize the advertising and content you see, to fulfill your requests for
certain products and services, and to only contact you about specials and
new products in categories that you are interested in. We keep track of your
Gourmet Food Mall ID and your name in the cookies we set on your browser. If
you set your browser to reject cookies, usage of our site will be limited.
For example, you will not be able to see "My Favorite Stores" in My Account,
address book and your shopping cart without having to log in each time you
visit Gourmet Food Mall, home of great gourmet food, gift baskets, specialty
food, and gourmet products,. These cookie-based settings also allow us to
welcome you back by name each time you return.
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Third Party
Advertising
Some of our advertising may be
served by third party advertising companies that deliver a cookie to you so
the ads you see can be tracked and ensures that you are not shown the same
ad too many times. Since the third party advertising company only tags your
computer with a number, they have no personal information about you.
However, these companies may use non-personally identifiable information
about your visits to Gourmet Food Mall, home of great gourmet food, gift
baskets, specialty food, and gourmet products, and other sites in order to
provide advertisements on our sites and other sites about goods and services
of interest to you.
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Log Files
Gourmet Food Mall, home of great
gourmet food, gift baskets, specialty food, and gourmet products, uses our
Web server log files to help track the performance of our site. We do not
tie the IP addresses within the log files to your personally identifiable
information. Gourmet Food Mall may also use Web site ranking software
to track search engine rankings, this in no way affects the privacy of our shoppers or merchants.
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Legal
Disclaimer
We may disclose personal
information when required by law or in the good-faith belief that such
action is necessary in order to conform to the edicts of the law or comply
with a legal process served on our website.
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Notification of Changes
If we decide to change our
privacy policy, we will post those changes on our Privacy Policy page so you
are aware of what information we collect, how we use it, and under what
circumstances, if any, we disclose it. If at any point Gourmet Food Mall,
home of great gourmet food, gift baskets, specialty food, and gourmet
products, decides to use personally identifiable information in a manner
different from that stated at the time it was collected, we would take
commercially reasonable measures to obtain email consent from you. You will
have a choice as to whether or not we use your information in this different
manner. We will still use information in accordance with the privacy policy
under which the information was collected.
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